Privacy Policy

This privacy policy governs the information collection and use practices of MBS Direct, LLC (MBS) websites, including:,, and The policy below explains how MBS collects and uses your information, and when we share that information with third parties. By providing information to us, you agree with the terms and conditions of this privacy policy.

  1. Definitions

    1. We, our, and us means MBS Direct, LLC (MBS) and the websites through which it conducts business.

    2. You and your means any individual who visits any of the following websites:,, and, and submits Personal Information.

    3. Personal Information means information about you that we collect. This may include your name, mailing address, city, state, zip code, and email address.

    4. Subcontractor means a third party that is not owned or controlled by MBS, but that has been retained to provide certain services on our behalf. Subcontractors do not have the right to use the Personal Information that we collect beyond what is necessary to assist us. Subcontractors are contractually obligated to maintain the confidentiality and security of the Personal Information that we collect and are restricted from using such information in any way not expressly authorized by MBS.

    5. Opt-out means a choice that you can make to prevent the sharing or use of some, or all, of your Personal Information. Your ability to opt-out is explained in greater detail below.

    6. Opt-in means a choice that you make to allow us to use, or share, some, or all, of your Personal Information. Your ability to opt-in is explained in greater detail below.

    7. Privacy Policy means this document.

  2. Collection of Information

    1. Our Purpose for Collecting Information. We collect Personal Information from you, and about you, to provide you with products and information that you request, and to enhance your online experience.

    2. The Sources from Which We Collect Information. We collect Personal Information in the following ways:

      1. Passive Collection. We automatically collect information such as your Internet Service Provider, the pages that you visit, your browser type, your computer operating system, the site that you report having been referred from, and time of access. We store this information in a web server log. We use this information to improve your experience on our website and to aid in the diagnosis of website problems. We also collect information through 'cookies'. A 'cookie' is a small file containing a string of characters that is sent to your computer when you visit one of our websites. When you visit the website again, the cookie allows that site to recognize your browser and customize your experience. Cookies may store user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies.

      2. Active Collection. We may collect Personal Information by asking you to fill out an order form online, or email a form to us, which asks for Personal Information such as your name, mailing address, city, state, zip code, and email address. We also may collect information about you that is not personally identifiable, such as what school you attend and the courses you are taking.

    3. Collection of Information from Children. We do not seek information from children. If you are under 13, you should not provide us with any information without the involvement of a parent or guardian.

  3. MBS's Use of Personal Information
    If you provide your Personal Information to us, we may use that information to send you news and information about our company, our products, or our services, that we determine, in our sole judgment, may be of interest to you. In some instances, you may receive information directly from the publisher of the products you purchase from us. This may include updates, corrections or other information related to those materials.

  4. Your Ability to Opt-Out from Receiving Materials from MBS
    At any time you may choose to opt-out from receiving materials from us. You can opt-out of receiving materials by clicking on an 'opt-out' link provided at the bottom of an email that you receive from us, or by calling our customer service department at (888) 886-0772.

  5. MBS's Ability to Share your Personal Information

    1. Generally. We do not rent, sell, or share Personal Information about you with other people or companies except in the situations described below.

    2. Sharing Your Information with Subcontractors. From time to time we may share Personal Information with Subcontractors that provide us with services. These services may include, among other things, the creation or maintenance of our databases, or research and analysis concerning the people who request information from us.

    3. Sharing Your Information with Publishers. In some instances, we may share your information with the publisher, copyright holder or author of the products you purchase from us. These parties may use your information to send you updates, corrections or other information related to those materials.

    4. Sharing Your Information with Law Enforcement. We fully cooperate with reasonable requests for information from law enforcement agencies. As a result, we reserve the right to report to law enforcement agencies any activities that we reasonably believe to be unlawful, or that we reasonably believe may aid a law enforcement investigation into unlawful activity. In addition, we reserve the right to release your information to law enforcement agencies if we determine, in our sole judgment, that either you have violated our policies, or the release of your information may protect the rights, property or safety of MBS, you, or one of our other customers.

    5. Sharing Your Information as Permitted by Law. We may share your Personal Information with others as required by, or permitted by, law. This may include sharing your Personal Information with governmental entities, or third parties in response to subpoenas, court orders, other legal process, or as we believe is necessary to exercise our legal rights or defend against legal claims against us.

    6. Transfers. In the unlikely event that MBS or substantially all of MBS's assets, are acquired, your Personal Information will be transferred to the acquiring company. In such a situation, you will be provided with notice that a transfer of your Personal Information has occurred.

  6. Security of Your Information
    MBS has instituted measures designed to ensure that your Personal Information is secure, and is not disclosed to individuals or entities that are not authorized to receive it.

  7. Removal of Your Personal Information
    Once you have provided Personal Information to us, we may store and maintain that information indefinitely unless you direct us otherwise. If you wish us to cease storing your Personal Information, you may request that we do so by contacting customer service department through our Contact Us form.

  8. Other Websites
    Our website, or our emails, may link to non-MBS websites. It is also possible that non-MBS websites or emails may link to our website. We are not responsible for the content or the privacy practices employed by any third party websites. We encourage you to read the privacy policies of these websites before transmitting any Personal Information.

  9. Changes to the Privacy Policy
    We reserve the right to modify or amend this policy at any time by posting the revised privacy policy on our website. Any material changes in how we use or share your Personal Information will only affect the information we collect after the effective date of the change to our privacy policy unless we clearly express otherwise.

  10. Questions or Comments
    If you have any questions or comments concerning this Privacy Policy, please contact customer service at (888) 886-0772.

What Personal Information Do We Collect and How Is It Used?
Information you actively submit. You may choose to provide certain personal information through this site. This “Personal Information” may include your name, email address, billing address, shipping address(es), telephone number, and credit card information. You may be asked to provide this information when you register to create an account, complete an order, or contact us with a question or comment.

You will need to provide Personal Information in the following instances:
Creating an account. You will need to create a new password-protected account to complete an order online. To create an account, we require that you provide us with the following Personal Information: your email address, and your first and last names.

Completing an order
To complete an order, we require you to access your password protected account. You will access stored Personal Information or be asked to submit additional Personal Information such as your credit card number and billing address.

Contacting us
To contact our Customer Service Team online with any questions, you will need to provide your name and email address. You can also contact us by telephone.

We use the Personal Information described above to fulfill your orders for books and related merchandise, provide customer support, and communicate with you.

Except as described below, we will not disclose your Personal Information to third parties who are not our affiliates without your consent. We do not sell or exchange customer lists or customer information for marketing purposes with unaffiliated third parties, and will not do so without your express permission. We may share anonymous, aggregate information concerning the demographic makeup of our customers to unrelated third parties.

We may share Personal Information we collect for business purposes with companies and individuals who provide servicing, administrative, marketing, and other services for us, or on our behalf. Companies we hire to provide such services are only permitted, by contract, to use your information for the performance of the specific services we have requested of them.

We may disclose Personal Information to government and regulatory authorities as permitted or required by applicable law, to enforce or apply the terms of any of our policies or user agreements, or to protect the rights, property, or safety of our company, our users, or others.

We are not responsible for the privacy practices or the content of other websites that may be linked to this site. When you click on links and banners on our site that take you to third-party web sites, you will be subject to the third parties' privacy policies. you are linking from our site or browsing on your own.

Automatically collected information
Our web servers automatically collect anonymous information about a visitor’s IP address, browser type and referrer by reading this information from your browser. This information is collected in a database and is used to help us recognize you each time you return to our site. This information is automatically logged by most websites.

Information collected using cookies
We may use various kinds of software devices, such as “cookies” to collect information about Internet use. These small files identify your browser and save information such as passwords so that Web sites can recognize you. You can set your browser to disable cookies, but some portions of this site (and other sites) may not work properly if you do this.

Information collected using pixel tags or clear GIFs
We may use "message format" and "message open" sensing technologies to help us understand the effectiveness of our email marketing efforts. Both technologies require the use of pixel tags or clear GIFs (also called web beacons). The "message format" sensing technology allows us to recognize whether you have enabled your email program to receive HTML emails; if so, this information is then associated with your email address so that subsequent messages can be sent to you in HTML format. The "message open" sensing technology allows us to recognize whether you have opened our email message. We can only detect this if your have enabled your email program to receive HTML emails.

How Is Your Personal Information Protected?
We maintain reasonable security procedures and practices appropriate to the nature of the information, to protect the Personal Information from unauthorized access, destruction, use, modification or disclosure. Nonaffiliated third parties are contractually obligated to maintain strict confidentiality, and are not permitted to use your Personal Information for marketing purposes, or for any purpose other than that we have requested of them. To further secure your Personal Information:

We use Secure Sockets Layer (SSL) encryption technology to prevent Personal Information from being intercepted and read as it is transmitted over the Internet. The encrypted data goes to a secure site where your information is stored on restricted-access computers located at restricted-access sites.

We cross check an email address with the submitted password to validate access to your customer account.

We do not allow any email address to access more than one account. When a new account is created, we require you to submit an email address that is not associated with an existing account.

How Will You Know If We Change Our Privacy Policy?
We may, but are not required to, update this policy from time to time. Accordingly, you should periodically check this web site for any changes.

If You Have Any Questions About This Privacy Policy, please contact Customer Service.


User expressly acknowledges that use of this Web site is at your sole risk. MBS Direct is providing this Web site and its contents on an "as is" basis and makes no representations or warranties of any kind with respect to this site or its contents. To the maximum extent permitted by law, MBS Direct disclaims all such representations and warranties, including but not limited to warranties of merchantability and fitness for a particular purpose. In addition, MBS Direct does not represent or warrant that the information or merchandise provided through this Web site is accurate, complete or current. The prices listed in this Web site are not offers to form a contract but merely an advertisement for offers.

Except as specifically stated on this Web site, under no legal theory, tort, contract or otherwise shall MBS Direct nor any of its directors, employees, merchants, content developers or any other party involved in the creation or maintenance of this site be liable for damages arising out of or in connection with the use of or inability to use this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Under no circumstances shall MBS Direct be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of or inability to use MBS Direct. This includes but is not limited to reliance by a User on any information obtained from MBS Direct or that result from mistakes, omissions, interruptions, deletion of files or e-mail, errors, defects, viruses, delays in operation or transmission, or any failure of performance, whether or not resulting from acts of God, communications failure, theft, destruction, or unauthorized access of MBS Direct records, programs or services.

All content on this Web site, including text, site design, graphics, images, data compilations, lists, bibliographic information, book covers and software, is the property of MBS Direct, or its licensors and is protected by U.S. and international copyright law. Downloading, printing, copying, distributing or using the contents of any pages in the site in any manner without prior written consent from MBS Direct is prohibited. All rights not expressly granted herein are reserved.

MBS Direct reserves the right, in its discretion, to change or modify all or any part of these terms and conditions at any time, effective immediately upon notice published on this Web site.

On occasion, MBS Direct enters into agreements with educational institutions. Under such agreements, MBS Direct may provide services and other consideration to the educational institution, including, but not limited to, providing students of the educational institution the opportunity to purchase books and other course materials from MBS Direct, (ii) providing the educational institution a commission, or other financial remuneration, based upon sales made to the educational institutions' students.